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Please kindly be aware that following a full assessment, we will work with you to achieve the most appropriate and holistic scar treatment plan for you.

Enquiry Type*


Where is your scar?*

What caused your scar?*

How old is your scar & when did the injury happen?*

What treatment have you had so far, if any?*

What do you most want to change about the scar?*

Full Name*

Date of Birth*






Do you have any photos that you would like to attach of the scar? An image can give us a lot of useful information on how to best help you; please attach 2 if possible (maximum 20 mb each)

Scar photo guidelines
    When taking your photo, please consider the following…

  • The light – best taken with good, natural light rather than artificial light or camera flash.
  • The area – take a photo of the scar only as we don’t need to see anything else, unless the scar is affecting surrounding tissue or joints. If your scar affects your movement or distorts surrounding skin, such as the movement of your facial features at rest or when you smile or move joints, then please include a photo of the movement affected.
  • Take a photo that best demonstrates your main concern about the scar, for example, if you don’t like the texture of the scar then try to take a photo from an angle, so we are able to see the texture of the scar clearly.
  • Take a photo at the closest focus possible, for example a close up.
  • If The London Scar Clinic team needs to see further photos for clarity, we will let you know what we need.
  • Your images are kept securely & will only be used to share with our scar clinic team, regarding your care.


We have assembled a dedicated expert group of Plastic Surgeons, Dermatologists and Allied Healthcare Professionals to offer a comprehensive and holistic approach to the effective assessment, prevention and treatment of scars.

Some scars settle down over time to be virtually unnoticeable, but some scars remain troublesome and noticeable. Although it may not be possible to fully ‘remove’ scars, we aim to significantly improve scars and make them less visible and problematic. Our team understands that a scar can have significant impact on the patient’s quality of life no matter its size, appearance or location.

There are different types of scars with different characteristics; scars often demand more than one treatment, from more than one professional in order to maximally improve the look and feel of the scar and reduce its impact on function and wellbeing. Therefore the best scar treatment involves a team approach.

London Scar Clinic is recommended on myHealthSpecialist.com

‘We offer the broadest range of effective options to people who have been affected by scarring through expert assessment and treatment’

Scar Clinic Consultants & Specialists

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Firas Al-Niaimi

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Emma Craythorne

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David Dunaway

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RuthAnn Fanstone

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Dawn Forshaw

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David Gateley

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Ioannis Goutos

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Saeed Hamid

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Esther Hansen

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John Harper

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Sally Hews

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Ruth Kane

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Jorge Leon-Villapalos

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Louise McMichael

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Greg Williams

To Find Out more Call us on 0207 467 3005 or


What is a Scar?

Scarring results as a natural part of wound healing and occurs where a wound, acne or surgical procedure has damaged the layer of the skin called the dermis. The area can heal well, but it may leave a scar (fibrous tissue). Scars can be hardly noticeable or very noticeable, depending on a number of factors such as location, depth and type of the injury, whether there was infection or if the area took a longer time to heal.

Scars will change and mature over a period of up to 2 years from the injury. Scars may look and feel worse progressively over the first 6 months but should start improving and will either produce a good result (be a colour similar to your surrounding skin, flat, good texture, pain free) or they may need treatment to help them improve. Keloid scarring is a different type of scar and does not improve with time and can worsen over time.

What are some of the symptoms of a Scar?

Scars can affect a lot about your life. Scars can have physical and psychosocial impact, which means the scarring affects the way you think and feel and how you behave and interact with others. Physical symptoms include how the scar looks and feels; these symptoms can be very variable and include being a different colour and height than your surrounding skin - red, firm and rigid, thick and of poor texture. Scars can feel tight, painful, itchy and hypersensitive.

Can a Scar disappear?

Unfortunately not – well, not yet. Science is currently full of efforts to produce ‘scarless’ healing. Promises made by clinics and medicines/creams to totally ‘remove’ your scar by whatever method (other than by temporary measures such as camouflage) are not true. However, it is possible to very significantly improve the look and feel of a scar and this is what we aim to do and it is possible to make some scars barely noticeable. Scars over time will also improve (over the first 2 years) and by the end of the healing time may require no further treatment. There is a misconception that plastic surgery can remove scars – all operations to improve a scar will create a scar! Again, our aim where surgery is the best option, is to very significantly improve a scar. Basic care for new scars is to moisturize, protect from the sun and maybe use a silicone gel product.

What will happen on my first contact with The London Scar Clinic?

You can choose to call or complete the specific online enquiry form for The London Scar clinic. Your initial contact will be with one of our Patient Support Team. Our team will respond to your enquiry directly, which may involve requesting further information from you. The admin team liaises with the team of clinical experts and it may take a few contacts with you to collect the basic info and to determine what we think we can do for you and which member of our team will be best placed to see you.

Often, sending us a photo is the quickest way to help us to decide how we can help and which team member is the most appropriate for you to see. Which specialist you see, depends on which treatments are most likely to help you. Each specialist does different treatments, so you may need to see more than one specialist.

Can you decide what treatment I need if I send in a photo?

The photo will help us to understand the problem and which team member is the best one for you to see, but before making a start on treatment, you will need a face-to-face consultation with the Consultant (which could include your first treatment if appropriate). Please see the guidance on our website on how to take a good photo. Your photos are only shared with our team and stored securely; we will not use your photos for any other purposes without your written consent.

What information do I need to provide before booking an appointment with a LSC clinician?

The most basic information that we require before your consultation (a photo is really helpful too) is: what caused the scar, how old is the scar, what you want to change about the scar and what if any treatment you have already had for the scar. Very often, we find that the treatment a person is requesting is not the best one for the scar, or there are more effective options, therefore we usually like to make an assessment ourselves before agreeing to proceed with your requested treatment.

What is included in an assessment when I meet a Specialist?

The assessment will be slightly different for each member of our team. The difference between assessments depends on what treatment you are requiring – for example an assessment with our Camouflage Expert compared to with our Plastic Surgeon will be different. Both assessments broadly consist of taking note of any relevant background, understanding how the scar occurred and what you want to change about it, plus considering through examination what we feel is possible to achieve. Between the information from you and our knowledge of the problem and solutions, we will work together to agree a treatment plan and consider the pros and cons of any action we plan.

Is one treatment option best for a Scar?

One of our key strengths is that our clinical team, are all leaders in their fields and between them they have huge knowledge of all possible options that are effective for scar treatments, so we provide an opinion that you can trust. As scars require such a broad approach, we have built our team so that we can offer as many effective treatments as possible.

Many other services do not have a team dedicated to scars and can only offer a limited number of treatments for a scar. To get the best results, most scars (other than simple ones) require more than one treatment from more than one professional.

Why should I see a Specialist?

Each professional in our team has a specialism and expertise in treating scars. Not all Plastic Surgeons, Dermatologists, Physiotherapists, Psychologists, Medical Tattooists etc. specialize in scars, but we do!

What treatments does The London Scar Clinic offer?

Please see our website for an individual description on each of the following treatments…

• Scar Creams
• Dermabrasion
• Hair Transplant Surgery
• Laser Treatment
• Medical Tattooing
• Microneedling
• Pressure Garments & Orthotics
• Psychology
• Scar Assessment & Advice
• Scar Camouflage
• Scar Massage/Stretch/Exercise
• Scar Surgery
• Silicone Application
• Subcision
• Wound Care

Do you offer Free Consultations?

We don’t offer free consultations. The reason for this is that the proper and full assessment of a scar requires great skill and knowledge; it’s the cornerstone of deciding and planning the most effective treatment. An assessment should not be rushed; we need to understand what you feel about the scar and want and we need to make sure that you clearly understand the options and what is possible. The assessment in itself therefore is a service that we cannot offer for free.

How many times will I need to attend The London Scar Clinic?

This will very much depend on the treatment that you will require. A significant amount of people only need to have one assessment, where we can reassure and give advice on the best way to manage e.g. a new surgical scar. Many treatments are effective with only a few visits.

What is different about The London Scar Clinic compared to other Services?

Our team has a rare expertise and specialism in the holistic approach of treating scars. Unlike some other scar treatment providers, our specialists have highly renowned reputations and treat scars all day long, rather than occasionally. Scars often require a range of different treatments and approaches, which require a mix of clinical skills and professions. Our patients are cared for by a multi-disciplinary team, that work collectively together, in order to achieve the best possible treatment outcomes. The London Scar clinic is a world-class clinic, which is reflected in the excellence of the people who work here and the way in which our specialists work together as a team.

Who is on the London Scar Clinic team?

Our team includes Specialist Doctors, Surgeons, Nurses, Physiotherapists, Psychologists, Camouflage Practioners, Medical Tattooists, Orthotists and our Patient Support team. Please see our website for more information on each of our team members.